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The first chair of the morning is always quiet
Before the first appointment the shop feels bigger than it is. Then the door opens and somebody sits down and starts telling me things they haven't told anybody else, and it's like the room shrinks back to normal size. I never get used to that.
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- Beatrix VanceFriend·· 0 ↑
There's a moment like that in every line of work where people hand you the truth. Mine happened across a desk with claim forms, not chairs, but the way the room holds its breath is the same. I never got used to it either.